perennial garden with conservatory in the background

Accessibility

We strive to ensure that the Botanical Garden, its buildings, and its tour vehicles are accessible. However, due to the Garden’s naturally varied topography, portions of the historic landscape may be inaccessible. An Accessibility Map and Information guide is available at the Garden or can be downloaded here. Please note that this is a large file and will take a few minutes to download.

Parking

Designated parking locations are found near the Main and Mosholu Entrances as well as at the Watson Education building and offsite at The New York Botanical Garden Parking Garage.

Wheelchairs

Wheelchairs are available to borrow free of charge on a first-come, first-served basis at the Leon Levy Visitor Center, Mosholu Entrance, Bedford Park Gate and East Gate. Reservations are not accepted. An ID must be left with Visitor Services. Wheelchair lifts are located in the Enid A. Haupt Conservatory and at the entrance to the Library building.

Hearing Loops

All Ticketing Booths and Trams are equipped with T-coil compatible induction loops. Additionally, Assistive Listening Devices and T-coil compatible neck loops are available in Ross Hall and for Guided Tours. Please ask a staff member for assistance.

Tram Tour

The Tram is wheelchair accessible. Each tram can accommodate one wheelchair. Every effort will be made to accommodate groups of wheelchair users.

Large-print transcripts of the Tram Tour are available from the Tram Attendant.

Trams are equipped with a T-coil compatible induction loop. Headsets are available; ask the Tram attendant.

Audio Tours

The Garden’s Audio Tours are accessible by cell phone.

Large-print and regular-print transcripts of the Audio Tours are available at the Visitor Center Information Booth.

The Garden’s Audio Tour Stimulating Your Senses in the Home Gardening Center includes visually descriptive commentary designed for the Garden’s visually impaired visitors. Audio Tour signage includes braille text.

Braille Signage

The Home Gardening Center’s, Helen’s Garden for the Senses, includes braille signage.

Arthur and Janet Ross Lecture Hall

Assistive Listening Devices (head sets and T-coil compatible neck loops) are available upon request. Please ask a staff member for assistance.

Wheelchair seating areas are reserved at the top of the Ross Lecture Hall.

Guided Tours

Assistive Listening Devices (headsets and T-coil compatible neck loops) are available for all tours and programs upon request. Please ask a staff member for assistance.

America Sign Language interpreters can be requested for any program or tour with two weeks advanced notice. Please call 718.817.8765 to arrange.

Accessible Routes

The Botanical Garden, its buildings, and its tour vehicles are accessible. Due to the Garden’s varied topography, portions of the historic landscape may be inaccessible.

For more information about specific areas of the Garden, please inquire at the Visitor Center Information Booth.

Service Animals

The New York Botanical Garden does not allow pets on Garden grounds. Service animals are permitted in compliance with the Americans with Disabilities Act (ADA). Read the full Service Animal Policy.

First Aid

Visitor Services or Security staff are available to assist with First Aid.

In case of emergency, call 718.817.8617 or 718.817.8714.

More Information

For more information about the accessibility of specific programs or tours, please call:

Visitor Services: 718.817.8649
Adult Education: 718.817.8610
Children’s Education: 718.817.8181
Group Tours: 718.817.8577
Volunteer Services: 718.817.8564

Accessibility Map

An Accessibility Map and Information guide is available at the Garden or can be downloaded here. Please note that this is a large file and will take a few minutes to download.

DOWNLOAD MAP