Drone footage of NYBG with NYC in the background

Tips for Your Visit

  1. The safety of our visitors and staff is our priority. We are working to reduce risk to us all by requiring face coverings and social distancing and requesting everyone who is feeling sick or has traveled from states designated as having significant COVID-19 transmission within the last 14 days to stay home. We are also implementing more frequent cleaning and disinfecting of all areas and staff health checks. Please follow social distancing and other guidelines so that the Garden can remain open to all visitors. We reserve the right to request that visitors who do not follow the guidelines leave the premises.

    An inherent risk of exposure to the coronavirus (COVID-19) exists in any public space where people are present. People visiting The New York Botanical Garden do so at their own risk as to such exposure as well as other risks inherent to outdoor public spaces.

    We will continue to monitor state and city guidelines to inform the Garden’s operations.

  2. The Garden’s 250-acre grounds are open to explore. All visitors can enjoy seasonal highlights, including the Rockefeller Rose Garden, Chilton Azalea Garden, Native Plant Garden, Perennial Garden, and most other outdoor collections and trails. NYBG Shop, the Pine Tree Café, and restrooms will also be open to visitors.

    Beginning September 22, the Haupt Conservatory will be open to visitors with Garden Pass + Conservatory tickets. Access to the Haupt Conservatory is very limited, and advance reservations are required. We ask that Garden Pass + Conservatory ticketholders visit the Haupt Conservatory within an hour of arriving at the Garden.

  3. Select indoor spaces and gardens and collections that may not be conducive to social distancing, including the Mertz Library Building, Everett Children’s Adventure Garden, Rock Garden, and Hudson Garden Grill, are closed to the public. The Tram Tour is also suspended until further notice.

    Access to the Haupt Conservatory is regulated, and is limited to visitors with Garden Pass + Conservatory tickets.

  4. The Garden is open Tuesday through Sunday, and closed Mondays (except Monday federal holidays like Memorial Day and Labor Day), Thanksgiving, and Christmas. View the Garden’s hours.

  5. The Garden is located at Bronx River Parkway and Fordham Road in the Bronx, and is easy to reach by car, subway, bus, and Metro-North. Get directions.

  6. Admission price varies by age and date. View the ticket prices for your day of visit.

  7. Most of the Garden consists of outdoor spaces. The Garden’s 250 acres are open in all weather conditions. Dress for the weather and wear comfortable attire for exploration. Water fountains and bottle refill stations are available to visitors. Water and other refreshments are also available at the Pine Tree Café.

  8. The Garden does not have coat-check facilities and certain items are prohibited in various indoor spaces. The Garden reserves the right to inspect all bags. Easels, tripods, monopods, drones, and selfie sticks are not permitted on Garden grounds. Please plan accordingly.

  9. The Garden, its buildings, and its tour vehicles are accessible to people with disabilities, with the exception of a few areas where the terrain is naturally uneven. Manual wheelchairs are available to borrow free of charge on a first-come, first-served basis at the Leon Levy Visitor Center and Mosholu Entrance. Reservations are not accepted and an ID must be left with Visitor Services for the loan. Visitors are encouraged to bring their own mobility devices and review the Garden map to plan their visit. Please note: the Tram Tour is currently suspended. Learn more about accessibility and read our Service Animal Policy here.

    The Accessibility Map is available at the Garden or can be downloaded here.

  10. If you have left something behind at the Garden, contact the Security Office at 718.817.8664. Items that are not claimed after 60 days are donated to charity.

  11. Garden facilities can be rented for weddings and parties. Get more information on event planning.

  12. Birthday parties can be scheduled through our Group Tours office. Call 718.817.8687 for more information.

    • Tripods, monopods, easels, selfie sticks, and lighting equipment, as well as food and beverages are not permitted in the Conservatory, Art Gallery, and Ross Hall. Additional restrictions will apply from time to time in order to ensure the safety of our visitors and collections.
    • Drone use is prohibited on the Garden grounds and may not fly over NYBG property.
    • During your visit you may be videotaped, photographed, or recorded by NYBG or its agents. Your admission serves as your permission for use of your image by these parties.
    • Outdoor photography for personal use (not including wedding, engagement, anniversary, quinceañera, sweet sixteen, maternity, blog, or staged/group photography) is allowed, but you must stay on the paths and not disturb the plants and collections.
    • In the Conservatory, photography is permitted with hand-held cameras only. During some exhibitions, photography may be restricted or limited to alleviate crowding and protect the plants.
    • Photography is not permitted in the Art Gallery.
    • Multiple changes of clothes for personal use photo or film shoots are not permitted unless you have received permission through a Special Occassion Photography Permit.
    • Commercial photography or filming is prohibited without the express written permission of NYBG’s Marketing & Communications department. For information, visit Photo/Film Shoots and fill out a permit request form pertaining to your specific project. Alternatively, you may contact us at 718.817.8942 or via e-mail.
    • Media representatives wishing to take pictures should contact the Public Relations department at 718.817.8616 or via e-mail and provide appropriate details to help the PR staff facilitate the assignment.
  13. For assistance planning your visit, reserving tickets, or to share your feedback about a recent visit, contact the Visitor Services Ticketing Support Hotline.

    Telephone: 718.817.8716, seven days a week; 10 a.m.–5 p.m.
    E-mail: ticketingsupport@nybg.org

    Get contact information for other Garden offices.