Membership FAQ

You can purchase a Membership online, on-site at any ticket window, or by calling the Membership Office. To purchase online you’ll have to create a new Member account. Renewing Members have an existing account. Learn how to access your account.

If you have purchased regular-priced admission to the Garden, during your visit the ticket price can be applied to the cost of a Membership. For Individual and Teacher level, the cost of one regular-priced ticket is applied. The cost of two regular-priced tickets can be applied towards the purchase of a Dual Membership. The cost of two adult and two children’s tickets can be applied towards the purchase of Family–Sustaining Memberships. Please see a Visitor Services Representative on the day of your visit for additional details.

Membership cards and vouchers are delivered digitally. Please allow 2 to 3 business days for processing. If you haven’t received them within 1 week of purchase, contact the Membership Office for assistance.

Renewals may be processed at any point once your Membership term has commenced. When you renew an active Membership, it will be extended for one year from the current expiration date. The Membership Office does not retain the credit card information. This information must be re-submitted with each renewal.

Memberships are valid for 1 year or 2 years from the date your application is processed, depending on the term you selected. No refunds, extensions, or exchanges will be granted if you are unable to use your Membership benefits.

Memberships, Membership Benefits, passes, and Membership Cards are nontransferable. Digital Member vouchers can be shared with non-Members.

The Garden does not permit a Member to downgrade to a lower Category once the Membership materials have been received and/or benefits have been used.

These terms and conditions apply to all Members of the Botanical Garden. In these terms “you/r” or “Member/s” refer to all people who have purchased or applied for a Membership at the Individual, Individual Senior, Dual, Dual Senior, Family, Family Senior, Friends & Family, Supporting, Contributing, Sustaining, and Teacher categories. The terms “we”, “NYBG”, “the Botanical Garden”, or “the Garden” refer to The New York Botanical Garden.

With the exception of the benefit of admission to the Garden, we reserve the right to alter the Membership Categories and Benefits without prior notice. Members and guests are subject to conditions and policies of the Garden.

We reserve the right, in our sole discretion, to refuse entry and/or Membership to a Member and to revoke a Membership without refund if a Member behaves in a threatening or abusive manner toward any person, or damages or threatens to damage any of the collections at The New York Botanical Garden.

We reserve the right to amend the terms of these policies at any time. At the time of an amendment, Members will be notified.